FAQ

Frequently Asked Questions

1. What materials are used in your jewelry?

Our pieces are crafted from premium materials including 18k gold-plated brass, sterling silver, and conflict-free gemstones. Each item is designed to offer lasting beauty and elegance.

2. How do I care for my jewelry?

To keep your jewelry looking its best, avoid contact with water, perfume, and harsh chemicals. Store pieces in the provided pouch or a soft jewelry box when not in use. Gently clean with a soft, dry cloth.

3. Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs vary by destination. Please visit our Shipping Policy page for full details.

4. What is your return policy?

We accept returns within 14 days of delivery for unworn, undamaged items in their original packaging. Please visit our Refund Policy page to initiate a return.

5. How long does delivery take?

Standard delivery typically takes 5–10 business days. Express shipping options are available at checkout. International orders may take longer depending on customs processing.

6. Are your pieces hypoallergenic?

Many of our pieces are made with hypoallergenic materials. Product descriptions specify the materials used — please check the details on each product page before purchasing.